Hiring a Nanny – 7 Tips on Finding the Right Fit for your Family when Hiring a Nanny

Hiring a nanny is perhaps the single most important task you will do as a parent because whoever you hire is not only responsible for the health and safety of your child, but their social and emotional development as well.

Too often parents rush through the task of hiring a nanny, eager to find an extra helping hand or driven by a looming back-to-work deadline. Don’t give in to the temptation. Rushing to hire a nanny often results in the bad hires you see on the news or hear about at Mommy and Me groups.

Shift your thinking from “Hiring a Nanny” to “Attracting a Nanny”

Hiring a nanny is no different from any other hiring situation, except that most parents don’t have a background in human resources like corporate hiring managers. That’s why I mapped out a step-by-step process for hiring a nanny.

Instead of thinking of it as you hiring a nanny, think of your job as attracting a nanny. The objective is to clearly identify what you want in a nanny and build a hiring process that attracts the best nanny candidates and repels the nannies that aren’t a fit for your family.

Often parents assume that salary is the only tool at their disposal for attracting the quality and level of candidates that they would like. This is not necessarily the case, which is why your hiring strategy needs to include a bit of a sales pitch on why the best nanny candidates would want to work for you!

7 Tips on Finding the Right Fit for your Family when Hiring a Nanny

Hiring a Nanny Tip #1: Create a wish list that reflects your family values

Sit down and decide what is important to your family. Do you want a nanny who is going to get down on the floor with your child and play or one who doubles as a housekeeper/maid to help out around the house? Get very specific about your wish list and then prioritize it.

Hiring a Nanny Tip #2: Write an ad to attract the right nanny for your family

Writing an ad to hire a nanny is where many parents go wrong. Don’t start your ad by listing the qualities you want in a nanny; start by selling potential nanny candidates on WHY they would want to work for you.

Describe what type of environment the nanny will be working in, share your parenting philosophy, include your values in the description, and talk about what makes your family special (and be honest).

Next build your wish list into the description of what you are looking for in a nanny. Be clear and upfront about your priorities. If you want to hire a nanny who takes your kids to the park everyday, include loves the outdoors as a descriptor.

Close your ad by listing the benefits you offer, a salary range and how you would like them to apply, by mail or email, etc. Ask all candidates to include a resume AND a cover letter to allow you to assess their English language skills.

Hiring a Nanny Tip #3: Create a short list of potential nannies that match your wish list

Chances are you will receive a lot of resumes (good ads tend to do that). Compare your list of must-have’s to both the experience and attitude of the nanny candidates. Create a short list to invite for interviews, making note of any red flags such as gaps in employment history or anything else that makes you feel uncomfortable.

Hiring a Nanny Tip #4: Prepare for interviews with values-based questions

Create a standard set of behavioral interview questions that reflect your family values and priority list, leaving space to take notes. A standard list will better enable you to compare nanny to nanny, but also include specific questions based on their resume or anything that popped up as a red flag.

Behavioral interviews include open-ended questions that allow candidates to describe their experience or demonstrate their problem-solving abilities. Ask questions like “Share with us your philosophy of play”, “How do you discipline a child who is misbehaving?” or “What would you do in an emergency?”

Hiring a Nanny Tip #5: Conduct dual interviews with yourself and then the child

Interview all the nanny candidates separately from your child to avoid the distraction of trying to deal with a bored or fussy child. Watch for candidates who waffle on their answers or give non-answers.

For example, if a nanny candidate answers the question on their discipline style with something like “I would do whatever the parents want me to do”, consider it a red flag. The candidate is only telling you what you want to hear and in heightened situations, they will go back to their methodology so you want to know if that includes spanking or hitting if that is not your preference.

Create a short list of your short list and introduce them to your child. Watch how the nanny interacts with your child and more importantly, how your child responds to the nanny. Does your child connect with the nanny? Does your child feel comfortable with the nanny?

Hiring a Nanny Tip #6: Check background and call employment references

Do a background check and call both the references provided and past employers, if you can find their contact information. If your nanny is unwilling to have you contact past employers, consider it a red flag. Do not, however, contact the nanny’s current employer as that may result in a bidding war or the nanny being fired from her current position.

Hiring a Nanny Tip #7: Make an offer and write a contract

Now you are ready to make an offer! Write up a contract that includes details such as specific expectations, hours of work, what happens if the nanny is late, what happens if you are late and so on.

Even though most jurisdictions have a standard 3-month probationary period, it’s best to include that in the contract with a termination clause that enables you to let the nanny go without cause or without fault within that 3-month period.

Remember, the key to hiring a nanny is being clear and upfront with what you are looking for and using that to both attract and assess potential candidates.

Business 101: Do You Know Your Talent Management ABC’s and 123’s?

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The irony of the often quoted adage “Our people are our greatest asset” is that very little time is spent maximizing this critical resource – to finding, training, and motivating the right people.

How do you make this happen? How do you find that ‘right’ person, train them, keep them motivated and happy? How do you turn your greatest asset into a profitable contributor to your company?

The ABC’s and 1-2-3’s of Talent Management

A – Not just ANYONE will do! You need to hire the right person – Did I hear you say Duh? Well, its not easy but here are a few tips that will help you find the talent that will help you take your business to the next level.

  1. Hire with caution – You are taking a risk and the wrong person could hurt your business. Take your time, seek candidates through multiple sources and if you don’t find the “perfect” person – wait!
  2. Don’t hire yourself – Hire for the strengths you need, not those that you have. Don’t fall prey to the “halo” effect and hire those who most mirror your traits. Know before you hire the strengths you desire and stick to seeking them out in your candidates.
  3. Go after the talent – There is amazing talent on the market, don’t sell yourself short – go after it – you have much to offer!

B – Base your training ON their resume, not despite it – Too often we are wowed by someone’s experience and talent when we interview them, but we forget it when they start the position.

  1. Get them on board or they will go over board – You want them to be effective asap, they want to be effective asap – make that happen. Time invested up front will get them to higher productivity levels much faster than they will get on their own.
  2. Customize your training program – Tuna comes out of can, but your training program shouldn’t. Don’t spend time and money running them through a canned training session. If you have the flexibility, create one specifically for them. Chances are it will be shorter and you will have them up and running in no time.
  3. You Don’t Know it all – Expect to learn something from your new hire – that’s why you hired them. Fresh eyes have fresh ideas so be open to accepting them. Your openness with help solidify their buy in.

C – Commit to management practices that will foster their success – You have made the investment in time and money to find that right person and now it is time to reap the benefits. Your work is not done though – to keep your people motivated and productive, you have got to be on your toes.

  1. Love them or Lose Them – I have read one too many exit interviews where talent is leaving because they didn’t feel appreciated. Take the time to say “Thank you for…”, “I appreciate that…” Be specific (vague compliments start to sound fake) and do it often. You will be amazed how catching people doing something right will positively impact their productivity and your profitability.
  2. Try Trust – Stop micro managing and withholding information. Expect the best and trust that the talent that you have so carefully selected will deliver. Share information and trust they will use it wisely. Extending trust fosters trust. Imagine the “money making” productive time you and they will gain back if you don’t have to worry about what your talent is doing and what they know or don’t.
  3. Keep them Strengths Focused – You hired them for their strengths so keep them focused in those areas. Very few people are truly “Jacks of all trade”, yet we invest money and time in improving on their weaknesses. Outsource their areas of weakness and reap the benefits of a talent that loves what they do and are extraordinary when they are doing it.

So, sound as easy as ABC – 123? I recognize that these roads are not the ones often traveled. But they are the ones where success is found. If you are able to hire, train and motivate your talent you will unleash a force that your competition will not be able to match!

Watch for more articles by Cindy Lund Chow–in upcoming posts of MOMeo Magazine!

Do you have stories about the high and lows you’ve experienced in managing the talent that makes your business successful? Add a comment below!

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